Technology Services
Remote Desktop Support
BizWeb Consulting provides customers with Remote Desktop Support for desktop applications, systems debugging and systems troubleshooting.
How we can help
Remote Desktop Support
Remote Desktop Services
Remote Desktop Support by BizWeb Consulting is a service provided where customers can get one-off or constant connection remote desktop support services when experiencing desktop & laptop issues.
Remote Desktop Support
BizWeb Consulting provides Remote Desktop Support through our own hosted platforms. Our systems enables us the ability to connect to your desktop computer, server, laptop for Windows, Apple and Android devices to provide you with live Technical Support.
CompTIA A+, Microsoft Certified Desktop Support Technician & Microsoft Certified Professional certify the capacity to support Windows-based solutions, Microsoft Office applications, web browsers, and their plug-ins. They are knowledgeable about the workings of core operating system technologies, including installing and configuring technology.
Remote Desktop Support
BizWeb Consulting provides Remote Desktop Support through our own hosted platforms. Our systems enables us the ability to connect to your desktop computer, server, laptop for Windows, Apple and Android devices to provide you with live Technical Support.
CompTIA A+, Microsoft Certified Desktop Support Technician & Microsoft Certified Professional certify the capacity to support Windows-based solutions, Microsoft Office applications, web browsers, and their plug-ins. They are knowledgeable about the workings of core operating system technologies, including installing and configuring technology.
Our Remote Desktop System
BizWeb Consulting uses their own cloud-based software that provides remote access via a web-based browser. The connection is performed via a link without additional software using our help platform or through a special program that broadcasts video and audio from a remote computer.
This application allows us to operate the computer quickly to allow us to operate your system.
The connection is completely secure using HTTPS protocols and algorithms for detecting and blocking attempts to enumerate one-time links and passwords. We also use two-factor authentication on our system.
All data is then encrypted via 128-bit AES inside the WebRTC & SSL protocols, so you can be safe to know the session is secure.
If you’re not on a management plan or use our remote desktop services regularly, we would invite you to join a remote desktop session.
We have used a handful of different remote desktop support packages and wanted something that is easy to use for both customers and ourselves. We wanted to offer a solution that we can quickly connect into the desktop session with the click of a button or a user can enter a one-time code so that we can connect.
We came across a platform that provided us with these features.
If you’re in need of remote assistance, BizWeb Consulting can help out with a quick and easy call.
Learn more
Frequently Asked Questions
The Remote Desktop Support works on Mac OS, Android, Linux, Windows Desktop and Windows Server
Transmitted data of video images and executable commands are encrypted by 128-bit AES algorithm inside WebRTC and SSL protocols by default.
Connecting from a browser protects the operator’s computer from reverse access.
No need to add exceptions and open ports in the firewall, which can be a potential source of vulnerability.
If the Remote Desktop Support session is a one-off, we usually use “Quick Connect” which enables a one time session.
If we are providing Remote Desktop Support services more often, we would have a Permanent connection where we can connect in without having to go through the ‘code request’.
Share this page with your network.
Dee Simich
